The Agentic GBS Workforce

Our AI agents are built for the GBS transactional layer. They collaborate with each other, reason and act to get work done across your entire GBS.

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A workforce that captures, codes, matches and validates every invoice

Agents capture invoices on arrival, code and validate tax, match every PO line, catch duplicates, and route exceptions.

Skills included:
Input validation

AI agents flag errors before they disrupt downstream processes.

Document splitting

Detects multi-document files and splits them into process-ready pages.

Company master enrichment

Assigns the correct legal entity using ERP and MDM data.

Payment term enrichment

Applies the right payment logic from master data or contracts.

VAT tax compliance validation

Checks invoices against VAT, business, and statutory rules.

Input sorting

Groups related documents into pre-organized transaction cases.

Document classification

Identifies document types at scale without templates.

Duplicate prevention

Detects and blocks duplicates before they reach downstream systems.

PO enrichment

Automates accurate matching across every purchase-order line.

Account coding

Predicts GL accounts, cost centers, and coding dimensions.

e-Invoicing

Supports xRechnung, ZUGFeRD, Factur-X, FatturaPA, KSeF, and more.

Document routing

Routes documents to the right agent or escalates to a human operator.

Information extraction

Pulls key data from any format with high accuracy.

Supplier master enrichment

Matches supplier records and enriches IDs, banking details, and attributes.

Central bank indicator enrichment

Populates statutory indicators from rules and master data.

US sales tax validation

Validates US sales tax instantly with Vertex-powered rules.

Document translation

Translates image content while preserving layout and key fields.

Document auto-rejection

Rejects non-processable items with clear reason codes.

Approver enrichment

Determines the correct approver from authority, spend, and policy rules.

VAT tax coding

Assigns the right tax code from jurisdiction and transaction context.

Supplier & approver communication

Sends the right message to the right person at the right time.

A workforce validating sales orders against catalogue, pricing, volume

Agents capture orders from any source, match each to the latest catalogue and pricelist, assign the right owner, and flag what's unclear.

Skills included:
Input validation

Flags errors before downstream processing.

Document splitting

Splits multi-document files into process-ready pages.

Responsibility determination

Assigns the right team, person, region, or queue.

Custom master data enrichment

Enriches custom master records from integrated source systems.

Document classification

Identifies document types without templates.

Duplicate prevention

Blocks duplicate orders before they impact operations.

Reference sales document enrichment

Identifies and enriches quotes, contracts, and sales orders.

Document routing

Routes documents to the right agent or operator.

Information extraction

Extracts key data from any format.

Customer master enrichment

Unifies and reconciles customer records across systems.

Input sorting

Groups related files and emails into transaction cases.

Document translation

Translates content while preserving layout and fields.

Shipping address enrichment

Matches and enriches ship-to records at header and line level.

Product matching

Validates orders against current product and material data.

A workforce turning delivery notes into validated receipts

Agents capture delivery notes on arrival, match every line to the PO, catch quantity and UoM mismatches, and post validated receipts straight to your ERP.

Skills included:
Input validation

Flags invalid delivery data before processing.

Document splitting

Splits multi-document files into clean pages.

Supplier master enrichment

Matches and enriches supplier records.

Document classification

Identifies delivery-note formats at scale.

Duplicate prevention

Prevents duplicate receipt posting.

Supplier & approver communication

Keeps exceptions moving with targeted communication.

Document routing

Routes notes to the right workflow.

Information extraction

Extracts quantities, units, and line references.

PO enrichment

Matches every delivery line to purchase-order data.

Document translation

Translates content while preserving layout.

Company master enrichment

Assigns the correct legal entity.

Custom master data enrichment

Enriches integrated custom master data.

A workforce catching and matching every line, price, and quantity

Agents catch confirmations on arrival, match every line against open POs, and flag price or quantity mismatches before routing exceptions.

Skills included:
Input validation

Flags invalid confirmation data.

Document splitting

Splits combined files into process-ready pages.

Supplier master enrichment

Matches the correct supplier record.

Document classification

Identifies confirmation documents at scale.

Duplicate prevention

Blocks duplicate confirmations.

Supplier & approver communication

Routes mismatch communication to the right person.

Document routing

Routes confirmations to the correct workflow.

Information extraction

Extracts line, price, and quantity details.

PO enrichment

Matches confirmation lines to open PO lines.

Document translation

Translates confirmation content while preserving layout.

Company master enrichment

Determines the correct legal entity.

Custom master data enrichment

Enriches integrated custom master records.

A workforce that captures, matches and resolves every dunning letter

Agents capture dunning letters, extract invoice references, match ERP data, check payment status, and trigger responses.

Skills included:
Input validation

Flags invalid dunning-letter inputs.

Information extraction

Extracts invoice references and payment details.

Responsibility determination

Assigns the correct team, region, or queue.

Document routing

Routes letters to the right workflow or operator.

Document translation

Translates content while preserving key fields.

Supplier & approver communication

Sends timely, targeted responses and escalations.

Document classification

Identifies dunning letters without templates.

Company master enrichment

Assigns the correct legal entity.

Custom master data enrichment

Enriches custom records from integrated source systems.

Document splitting

Splits combined files into clean letters.

Supplier master enrichment

Matches supplier records and key attributes.

Input validation

Flags invalid dunning-letter inputs.

Information extraction

Extracts invoice references and payment details.

Responsibility determination

Assigns the correct team, region, or queue.

Document classification

Identifies dunning letters without templates.

Company master enrichment

Assigns the correct legal entity.

Custom master data enrichment

Enriches custom records from integrated source systems.

Document routing

Routes letters to the right workflow or operator.

Document translation

Translates content while preserving key fields.

Supplier & approver communication

Sends timely, targeted responses and escalations.

Document splitting

Splits combined files into clean letters.

Supplier master enrichment

Matches supplier records and key attributes.

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$470B

in transactional document value processed in 2026.

6Mo

avg. time to value for a standard workforce deployment.

How the large enterprise deploys an agentic workforce

1M+ invoices from 15,000 suppliers handled with an agentic workforce

Agentic PO matching for 88 companies in under 4 months

Repeatable agentic transformation for an energy giant across 30+ countries

Analyst recognition

Named a Challenger in the 2025 Gartner® Magic Quadrant™ for Intelligent Document Processing Solutions.

A Leader in the 2024 Market Guide for Intelligent Document Processing.

Major Contender in Intelligent Document Processing Products PEAK Matrix® Assessment 2024.

Recognized as a next-generation intelligent document processing scale-up.

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Frequently Asked Questions

What is an agentic GBS workforce?

A team of Hypatos AI agents that runs document-heavy finance and operations processes from intake to a controlled action in your system of record. Agents combine reusable skills, work inside your approval guidelines, and connect to your ERP, so the work gets done while your team supervises outcomes and exceptions.

How is this different from buying more software?

A tool asks your process to fit the scenarios and document variations it was built for. An agentic workforce with language understanding works the other way around: it runs on high-level guidance and produces the next step or the outcome, a document posted, confirmed or flagged. Your team manages the exceptions instead of the blind spots of a tool.

Which processes can the workforce run?

Pre-packaged, ready-to-deploy solutions for invoice processing, order confirmations, delivery notes, sales order management, and dunning letter automation. Teams can also build their own workforce to capture documents beyond the standard list.

Does it work with our existing ERP and systems?

Yes. A workforce connects to major enterprise systems through native connectors and acts inside your existing process: validations, approvals and postings follow the procedures your organization already has in place.

How do large enterprises usually start?

With a land-and-expand approach: the first workforce takes on the highest-volume, most error-prone document type or process, the one creating disruptive manual reconciliation work. Once the results pass the agreed acceptance checks, the workforce expands to further entities, or an adjacent workforce is deployed.