Input Validation
Check that everything is in order at the door. AI Agents flag errors before they disrupt downstream processes.
How it works
A workforce for sales order consistency – peak season or slow
Orders come in from email, portals, EDI, and more. Agents identify, classify, and match each to the latest catalogue, even with typos or outdated codes, then decide how to route it using data from every connected system. You update the logic in plain language, and track match accuracy and fallout in real time.
Document Routing
Send it where it belongs. AI Agents route documents to the right agent or escalate to a human operator.
Document Classification
Sort with intelligence. AI Agents identify document types at scale, no templates needed.
Document Splitting
AI Agents detect multi-doc files and auto-split into clean, process-ready pages according to internal business logic.
Information Extraction
Find what matters, fast. AI Agents pull key data from any format with high accuracy and nothing unnecessary.
Document Translation
Machine-translate image content to a target language while preserving layout and key fields. E.g. a Japanese document looks like an English document after transformation.
Duplicate Prevention
No more double entries. AI Agents detect and block duplicates before they hurt your bottom-line.
Shipping Address Enrichment
Ship with certainty. AI agents remove the stress of guesswork by matching and enriching every ship-to record at header and line level — automatically.
Responsibility Determination
Every item finds its owner. AI agents assign the right team, person, region, or queue — based on account, channel, and SLA rules.
Customer Master Enrichment
Know your customer, instantly. AI Agents unify and reconcile account records across systems.
Reference Sales Document Enrichment
Make every quote count. AI agents identify and enrich quotes, contracts, and sales orders - extracting data, filling gaps, and giving your team what they need to close faster.
Product Matching
No surprises in sales. AI Agents validate every order with the latest product or material master data.
Custom Master Data Enrichment
Enrichment of a custom master data object from a source system. Record identification relies on structured master data. Master data is integrated with Hypatos at an additional cost.
Input Sorting
Analyzes incoming files and emails to group related documents into cases for business transactions. Replaces manual sorting, ensuring cases are pre-organized for processing.
Frequently Asked Questions
What does the Order Management Workforce do?
The Hypatos order management workforce captures incoming sales orders, validates them against catalogue, pricing and volume rules, routes exceptions to the right owner and creates clean orders in your ERP.
What gets validated on every order?
Product references against the catalogue, prices against agreements, quantities against expected volumes, and customer data against your master records. Deviations become specific exceptions rather than downstream surprises.
How does the Order Management Workforce cope with seasonal peaks?
The Order Management Workforce is designed for both peak season and quiet periods: it scales with order volume rather than depending on manual capacity.
Can it handle orders arriving as documents?
Yes. Orders arriving as documents are captured, classified and extracted with the same document skills, then validated and routed like any other order.
What type of files can the Order Management Workforce process?
Hypatos processes sales orders in any format — image, PDF, XML/JSON, Word, or Excel — regardless of whether they come in by email, scan, e-commerce portal, or API/MCP.
What is the cost of the Order Management Workforce?
Cost is based on which Skills your Order Management Workforce uses, and how often each one is triggered — you only pay when a Skill is applied. E.g.: the Duplicate Prevention skill incurs a cost only when a duplicate order is caught (the same order arriving by email and again via marketplace); if no duplicate exists, that Skill isn't triggered.