Collaborate
Agents work together, validating decisions, handling exceptions, and escalating to each other, or when needed, to a human.
Hypatos GBS Agents
Agents built tosolve tasks, not become one
Our GBS Agents are digital workers specialized in all types of business support tasks. They perceive, reason and act to execute your transactional layer.
How Hypatos agents work
Reason
Each agentic decision is backed by clear reasoning, enabling full traceability and audit readiness.
Use tools
Agents access databases, coding libraries, handbooks, and integrations to complete work without system re-engineering.
The Agentic GBS Workforce
Agents working together to form a GBS Workforce
Explore our pre-packaged Workforce bundles, specifically designed for the most common GBS scenarios.
Invoice Processing
A workforce that captures, codes, matches and validates every invoice.
Order Confirmations
A workforce catching and matching every line, price, and quantity.
Delivery Notes
A workforce turning delivery notes into validated receipts.
Order Management
A workforce validating sales orders against catalogue, pricing, volume.
Frequently Asked Questions
What is a Hypatos agent?
A Hypatos agent is a digital coworker that runs a step within a process or a workflow. An agent reasons about its task, uses tools, accesses core systems and master data, and collaborates with the other agents within a workforce.
How do agents work together?
Each agent owns a step and hands the case to the next with full context, forming a workforce for the whole process. The handoffs keep the context of each case intact from step to step.
How autonomous are agents?
Autonomy is a configuration choice. Each agent operates within a defined harness: what it may complete on its own and where it stops and asks, what context it has access to. Exceptions and approvals reach a human owner.
Can we build our own agents?
Yes. You can get builder access to the Hypatos platform to create your own agents to classify, extract and enrich documents, supported by the same supervision model and controls as the out-of-the-box workforce bundles.