Build, Buy or Partner for Success - the GBS Leader's Agentic AI Playbook

A practical guide for GBS leaders navigating agentic AI. Learn how to deploy AI agents the right way, avoid common pitfalls, and choose when to build, buy, or partner to achieve real process autonomy at scale.

  • When to build, buy, or partner for agentic AI
  • A decision matrix to assess risk, scale, & business criticality
  • Which GBS processes are ready for agentic automation
  • Common blind spots that cause agentic initiatives to fail
  • How to shift GBS from cost center to value driver with AI agents

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In Pursuit of Autonomy

A No-Nonsense Guide to Choosing Your Agentic Process Automation

Selecting the right Agentic Process Automation (APA) vendor is a crucial step toward unlocking true process autonomy and driving real business gains. But with a sea of options and a lot of "Al hype," how do you make the best choice for your business?

  • APA business value
  • Vendor selection strategy
  • Feature evaluation criteria
  • Demo optimization tips
  • ROI calculation methods