Ensure smooth interactions from the first moment an order is placed. With intelligent order to catalogue matching and owner assignment from the Hypatos Order Management solution, your customers will experience accurate service from the first touchpoint.
Clients buy from different sources, don’t risk capturing their business just because they didn’t go through your portal. The Order Management agent identifies, classifies, and processes orders from any source, ensuring nothing slips through the cracks and orders are accurately captured from the start.
Continuously updated with the latest catalogue information, the AI Agent ensures that each order is matched to the right products and specifications, reducing mismatches and improving accuracy even when your client sends over the occasional typo.
Whether it’s to classify the type of deal or to pick a deal owner, the Order Management agent is connected to all important data pools – transactional, master, human input – and make sthe best out of the combined knowledge from these.
Amend the minimum required sales volume, introduce a new criterion to reject an order, or anything that is important for your business bottom line – tell the agent in natural language just like you would ask a colleague to do it.
