Collaborate
Agents work together, validating decisions, handling exceptions, and escalating to each other, or when needed, to a human.
Hypatos GBS Agents
Agents built tosolve tasks, not become one
Our GBS Agents are specialists in business support. They understand language and nuance like people, then reason and act on your transactional layer.
How Hypatos agents work
Reason
Each agentic decision is backed by clear reasoning, enabling full traceability and audit readiness.
Act
Agents take action. They reach out to suppliers, route documents, send items for approval, and push each transaction to its next step.
Learn
Agents improve with your feedback. Key users refine instructions and add examples, so agents learn from what's right, not from every mistake.
Agent Types
The five types of digital workers
Transactions aren't monolithic. Our agents are built with different capabilities to handle the work required at each stage of a transaction.
LLM OCR
The first step. Turns any document into text the rest of the workforce can work with.
Basic
Reads documents and follows your instructions, working only with what's on the page.
Tool calling
Everything a basic agent does, plus the tools you give it to reach other systems and data.
Metadata
Finds where each document starts and ends in a multi-document scan, so you can split it in AI Agent Studio.
Script
Runs code with no AI, for steps that need the same result every time.
Frequently Asked Questions
What is a Hypatos agent?
A Hypatos agent is a digital coworker that runs a step within a process or a workflow. An agent reasons about its task, uses tools, accesses core systems and master data, and collaborates with the other agents within a workforce.
How do agents work together?
Each agent owns a step and hands the case to the next with full context, forming a workforce for the whole process. The handoffs keep the context of each case intact from step to step.
How autonomous are agents?
Autonomy is a configuration choice. Each agent operates within a defined harness: what it may complete on its own and where it stops and asks, what context it has access to. Exceptions and approvals reach a human owner.
Can we build our own agents?
Yes. You can get builder access to the Hypatos platform to create your own agents to classify, extract and enrich documents, supported by the same supervision model and controls as the out-of-the-box workforce bundles.