Platform capabilities
Not just an AI Agent platform – one purpose-built for GBS
Transactions covered from the moment they arrive to the moment they are compliant and complete.
Input Management
Classifies, splits, routes and normalizes incoming transactions across documents, emails, structured data and other input formats.
Document Processing
The best OCR for business documents - built to read what generic OCR cannot: low-quality scans, handwriting, faxed copies, mixed layouts, and every format a real GBS inbox receives.
Transaction Matching & Data Enrichment
Connects transactions to suppliers, customers, POs, products, companies and other enterprise records to add the context required for processing.
Expert Task Automation
Understands the transaction in its broader business context and applies organizational knowledge, policies, historical patterns and expert know-how to perform knowledge-intensive tasks such as accounting or tax treatment.
Transaction Assurance
Checks transactions for correctness, completeness and compliance; identifies duplicates, inconsistencies, policy violations and other exceptions before they proceed.
Transaction Execution
Turns the resulting decision into action - routing, requesting approval, communicating with involved parties, rejecting transactions or handing them over to downstream systems.
The four levers of agentic GBS excellence
The Hypatos platform comes with GBS in its DNA: auditable, explainable, secure, and scalable. Generic agent builders hand you nodes and triggers. Here you deploy specialized coworkers, not robots you have to micromanage.
AI Agents
Our GBS agents are digital workers for business support. Each agent performs an expert task for processing a transaction, with one job: to complete it compliantly.
LLM-based
Natural language prompts
Model-agnostic
Explainable by design
Learns your GBS context
Every agent and workforce is built, instructed, and supervised inside AI Agent Studio – no black boxes.
Workforce HITL
Inspect every transaction, down to the decisions
View agent reasoning & credit spent by task
Review & correct agent results
Surface where agents need human input
Manage work queues efficiently
Collaborate with colleagues
Setup
Tweak agents or build from scratch
Choose from 50+ LLMs to power your agents
Manage tools for agent to complete tasks
Test and deploy agents securely
Knowledge Management
Teach agents how your business works
Agent Editor – instruct agents in natural language
Feedback agent – feed know-how on the go, in a chat
Context assembly - ground agents in business history & data
Integrations
Agents on our platform access live data from your systems and act on it, with no limits. Our integrations connect them to the private information your business already runs on, so they never act on a stale data point.
Inbound channels
Email, Outlook, or API — transactions get ingested wherever they originate.
No-code connectors
Boomi and n8n plug straight into the platform, extending your existing automation stack.
Open APIs
100+ REST endpoints for building highly tailored integrations.
Agentic integrations
Give Hypatos agents access to your agents and resources via A2C and MCP.
Monitor and understand how your AI agents are performing in real time, see what's working, and where to fine-tune. It comes standard with every workforce you deploy, no separate purchase or setup.
Gain visibility into bottlenecks
Identify compliance issues
Track the KPIs that matter
Customizable on demand
AI embedded across the board
